Last updated: 22 September 2026
We collect information you provide directly when you create your account, such as your name, phone number, email address, and country. We also collect information about how you use our website and services, including your transactions and activity on the platform.
We use your information to operate and maintain your account, process your orders and payments, provide customer support, and comply with legal obligations. We may also use your information to communicate with you about our products and services.
We do not sell your personal information. We share your information only with service providers who help us run our platform (such as payment processors and delivery partners), or when required by law.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the right to access, correct, or request deletion of your personal information, subject to applicable law. You may also object to or restrict certain processing of your information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the platform after the changes take effect constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact the Universal X support team through our official contact channels.
